Privacy Policy

This website is operated by Altitude Real Estate LLC, a licensed real estate brokerage registered in Dubai, United Arab Emirates. Our registered office is located in Dubai, UAE. We are regulated by the Real Estate Regulatory Agency (RERA) under the Dubai Land Department (DLD).

For all privacy-related inquiries, you may contact us at:

We collect personal information that you voluntarily provide to us and information collected automatically when you use our website.

Information You Provide

• Full name, email address, phone number, and nationality
• Property preferences, budget range, and investment objectives
• Passport or Emirates ID details (where required for transactions)
• Financial information necessary to facilitate property transactions
• Correspondence and communication records

Information Collected Automatically

• IP address, browser type, and operating system
• Pages visited, time spent, and referring URLs
• Device identifiers and session data
• Cookie and tracking pixel data (see Section 4)

We use collected information for the following purposes:

• To respond to your inquiries and provide real estate advisory services
• To match your requirements with available properties and development opportunities
• To process and facilitate property transactions, including compliance with DLD and RERA requirements
• To send you property listings, market reports, and investment updates (with your consent)
• To improve our website, services, and user experience
• To comply with applicable UAE laws, anti-money laundering (AML) regulations, and Know Your Customer (KYC) obligations
• To protect against fraud, unauthorised access, and security threats

We will not sell, rent, or trade your personal information to third parties for their own marketing purposes.

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site performance.

Types of Cookies We Use

• Strictly necessary cookies: Essential for the website to function correctly. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Preference cookies: Remember your settings such as language or theme preferences.
• Marketing cookies: Used to deliver relevant property listings and advertisements across other platforms.

You may disable non-essential cookies through your browser settings. Doing so may affect certain features of our website.

We may share your personal information with the following categories of third parties:

• Property developers and landlords: To facilitate viewings, reservations, and transactions on your behalf
• Government authorities: Including the Dubai Land Department, RERA, and UAE regulatory bodies as required by law
• Financial institutions and legal advisors: Engaged to support your transaction
• Technology service providers: Such as CRM platforms, email services, and analytics tools operating under data processing agreements
• Professional advisors: Including lawyers, auditors, and compliance consultants

Where data is transferred internationally, we take appropriate safeguards to ensure it receives an equivalent level of protection consistent with UAE data protection standards.

We retain personal information only for as long as necessary to fulfil the purposes described in this policy or as required by applicable law. Transaction records and KYC documentation are retained in accordance with UAE AML regulations, which typically require a minimum retention period of five years following the end of the business relationship.

Website analytics and marketing data are retained for no longer than two years unless you withdraw consent earlier.

Altitude Real Estate LLC operates in compliance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and any implementing regulations issued thereunder. We are also subject to applicable Dubai International Financial Centre (DIFC) data protection standards where relevant.

Under applicable UAE law, you may have the right to:

• Access a copy of the personal data we hold about you
• Correct inaccurate or incomplete personal data
• Request erasure of your data where it is no longer required for legal or legitimate purposes
• Object to processing for direct marketing purposes
• Withdraw consent where processing is based on your consent

To exercise any of these rights, please contact us at privacy@altitudedubai.com. We will respond within a reasonable timeframe in accordance with applicable regulations.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, or alteration. These measures include encrypted data transmission, access controls, and secure storage systems.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Our website may contain links to third-party websites, including property portals, social media platforms, and payment processors. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of external sites and encourage you to review their policies independently.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of your personal data, please contact us: